Dear Customer! We want you to love your order. If something’s off, we’ve got you covered!

• Timeframe: 3 days from receiving your item.
• Condition: Unworn, unused, with tags, in original packaging.

1. Get a Return Form: Ask us on WhatsApp or email.
2. Repack: Include the form with the item.
3. Ship: Send it back to the address on the form.

• Return Shipping: You cover this cost.
• Delivery Charges: Non-refundable.

• Returns/Exchanges: 3 to 5 working days once received.

• Report: Snap clear pictures while unboxing and contact us within 24 hours on WhatsApp or Email

• Exceptions: Perishables, custom items, personal care products, sale items

• How to exchange: Return the original item, place a new order. We’ll adjust the amount.

• Refund process: You will provide your bank account detail for refund, if accepted by us.

• Need Help? Reach us via email, phone, or WhatsApp (details on our Contact Us page).

We’re here to make it right. Thanks for shopping with us!